Privacy Policy
Effective Date: 20th November 2024
At Defendera Pty Ltd, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.
Information We Collect
In the course of your visits to our website or use of our products and services, we may obtain the following information about you:
Name
Company name
Email address
Telephone number
Credit card details
Billing address
Geographic location
IP address
Survey responses
Support queries
Blog comments
Social media handles
(together 'Personal Data').
Data Collection and Purpose
We collect Personal Data for the following purposes:
Providing our products and services
Processing transactions
Communicating with you
Enhancing user experience
Conducting market research
Data Security
We implement various security measures to protect Personal Data, including:
Encryption
Secure data centers
Access controls
Regular security audits
Data Sharing
We may share Personal Data with:
Third-party service providers
Partners and affiliates
Regulatory bodies (as required by law)
Data Retention
We retain Personal Data for:
7 years (financial records)
3 years (customer data)
1 year (marketing data)
Your Rights
You have the right to:
Access Personal Data
Correct Personal Data
Request data deletion
Opt-out of marketing communications
Cookies and Tracking Technologies
We use cookies to:
Enhance user experience
Track website usage
Improve marketing efforts
You can manage cookies through your browser settings.
Social Media Policies
Our social media policies outline:
· Data collection and usage
· User engagement guidelines
Complaint Handling Process
Data Breach Response Plan
In the event of a data breach, we will:
· Notify affected individuals
· Investigate and contain the breach
· Implement corrective measures
Disclaimer and Limitations of Liability
Defendera.com.au is not liable for:
· Unauthorised access or disclosure
· Data breaches
· Third-party actions
Contact Us
For privacy-related inquiries, please contact us at contact@defendera.com.au.
Changes to This Policy
We reserve the right to update this policy. Changes will be effective immediately upon publication.
By using our website and services, you acknowledge acceptance of this policy.
